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Return Policy

Last updated August 09, 2023

At AMO Bladesmithing, we prioritize your satisfaction with your knife purchase. Please carefully review our knife return policy below:

  1. Eligibility for Returns:

    • We accept returns for all knives purchased from AMO Bladesmithing within 30 days of the original purchase date.

    • To be eligible for a return, the knife must be in its original, unused, and unaltered condition, including all original packaging, labels, and accessories.

  2. Non-Returnable Items:

    • We strictly do not accept returns for knives that have been used, altered, sharpened, or show any signs of wear.

    • Knives returned in a used or compromised condition will not qualify for a refund.

  3. Return Process:

    • To initiate a return, contact our customer service team at [customer service email/phone number] within 30 days of your knife purchase.

    • Our customer service team will guide you through the return process and assign a Return Merchandise Authorization (RMA) number.

    • Properly package the unused knife in its original packaging and prominently display the provided RMA number on the outside of the package.

  4. Return Shipping:

    • The customer is responsible for all return shipping costs, unless the return is a result of an error on our part (e.g., incorrect item shipped).

    • We recommend using a traceable shipping method to ensure the secure and documented return of the knife.

  5. Inspection and Refund:

    • Upon receiving the returned knife, our team will meticulously inspect it to confirm compliance with the return criteria.

    • Once approved, we will initiate the refund process within [X] business days.

    • Refunds will be issued using the original payment method used for the purchase.

  6. Exchanges:

    • Please note that we do not facilitate exchanges for any knives purchased from AMO Bladesmithing. Our return policy is limited to refunds only.

  7. Damaged or Defective Knives:

    • If you receive a damaged or defective knife, kindly inform our customer service team within 7 days of delivery.

    • We will arrange a replacement or refund, including any applicable return shipping costs.

By making a purchase from AMO Bladesmithing, you acknowledge and agree to adhere to this comprehensive knife return policy.

For further inquiries or assistance, please do not hesitate to contact our dedicated customer service team (Ben Butcher) at info@amobladesmithing.com or 503-317-0157.

Thank you for choosing AMO Bladesmithing for your knife needs!

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