Return Policy

At AMO Bladesmithing, we prioritize your satisfaction with your knife purchase. Please carefully review our knife return policy below:

​

1. Eligibility for Returns:

   • We accept returns for all knives purchased from AMO Bladesmithing within 30 days of the original purchase date.

   • To be eligible for a return, the knife must be in its original, unused, and unaltered condition, including all original packaging, labels, and accessories.

2. Non-Returnable Items:

   • We strictly do not accept returns for knives that have been used, altered, sharpened, or show any signs of wear.

   • Knives returned in a used or compromised condition will not qualify for a refund.

3. Return Process:

   • To initiate a return, contact our customer service team at [customer service email/phone number] within 30 days of your knife purchase.

   • Our customer service team will guide you through the return process and assign a Return Merchandise Authorization (RMA) number.

   • Properly package the unused knife in its original packaging and prominently display the provided RMA number on the outside of the package.

4. Return Shipping:

   • The customer is responsible for all return shipping costs, unless the return is a result of an error on our part (e.g., incorrect item shipped).

   • We recommend using a traceable shipping method to ensure the secure and documented return of the knife.

5. Inspection and Refund:

   • Upon receiving the returned knife, our team will meticulously inspect it to confirm compliance with the return criteria.

   • Once approved, we will initiate the refund process within [X] business days.

   • Refunds will be issued using the original payment method used for the purchase.

6. Exchanges:

   • Please note that we do not facilitate exchanges for any knives purchased from AMO Bladesmithing. Our return policy is limited to refunds only.

7. Damaged or Defective Knives:

   • If you receive a damaged or defective knife, kindly inform our customer service team within 7 days of delivery.

   • We will arrange a replacement or refund, including any applicable return shipping costs.

​

By making a purchase from AMO Bladesmithing, you acknowledge and agree to adhere to this comprehensive knife return policy.

​

For further inquiries or assistance, please do not hesitate to contact our dedicated customer service team (Ben Butcher) at info@amobladesmithing.com or 503-317-0157.

​

Thank you for choosing AMO Bladesmithing for your knife needs!